Skip to main content
Question

no version history in Box

  • May 27, 2025
  • 2 replies
  • 22 views

Forum|alt.badge.img

I've been working on a word doc or 2 days and accidentally closed it without saving changes.  I thought I'd only lose the last 10 minutes of so of work by accessing the version history on Box.  However when I go to version history, there's nothing there.  It only has the original creation date from two days ago.  How is this possible?  How often does Box save a version history. 

2 replies

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

  Many other of my documents have version histories. I do have the paid version through employer.


Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Kristina,

Welcome to Box Community! 

To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!