Skip to main content
Question

No Support Ticket Option

  • Jul 6, 2026 4:00 PM UTC
  • 1 reply
  • 65 views
  • Translate All

When I click on the “Contact Box” option in my Admin Console, it redirects me to a page with nothing but community support. We are trying to troubleshoot SSO, and there’s no clear way to contact tech support for this

 

1 reply

What licensing level are you on?  If you are on a tier that allows opening a support ticket, it should show you that option.

 

Translate