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Question

No support

  • May 23, 2025
  • 2 replies
  • 22 views

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I have an urgent problem with Box and there is no support available

2 replies

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Hi Tim,

Welcome to the Box Community! I'm happy to help.

Please click on he selected links for requesting support.

https://support.box.com/hc/en-us/articles/360043696074-Phone-Support-at-Box

https://support.box.com/hc/en-us/requests/new

Best,


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Neither link provided any support as we do not have the right account.

I am no longer able to upload photos to box and photos that are already there are not showing any preview pane.

Very disruptive for work.

A live chat would be helpful.