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Question

no space - store is almost full

  • May 27, 2025
  • 2 replies
  • 7 views

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Hello support team. Again, my box tells me that the store is almost full. 38GB of 50GB should be occupied. This can not be, because there are only a few files on the box. The trash is also deleted. Can you please clean my storage area? Regards - Mario

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025
Hi Mario, 

Welcome to Box Community and glad to help! 

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

In the future, if you experience storage inaccuracies, please let us know in this forum. 

Thanks for posting!


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Thank You Rona!!!!

Best Regards

Mario