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Question

no space - store is almost full

  • May 27, 2025
  • 2 replies
  • 63 views
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Hello support team. Again, my box tells me that the store is almost full. 38GB of 50GB should be occupied. This can not be, because there are only a few files on the box. The trash is also deleted. Can you please clean my storage area? Regards - Mario

    2 replies

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    Hi Mario, 

    Welcome to Box Community and glad to help! 

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

    In the future, if you experience storage inaccuracies, please let us know in this forum. 

    Thanks for posting!

    C
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    Thank You Rona!!!!

    Best Regards

    Mario

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