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Good morning!

I have an unlimited account and I am unable to upload files 
and understand what is limiting this storage.

I would like clear information regarding the upload
 failure and how to use the unlimited account correctly.

Hi Annae, 


Welcome to Box Community and I'm here to assist! 


We have created a new case and a member of our team will contact you through email, please keep an eye out. 


Thanks for posting!

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