According to my box account I'm using all 10 of my gigs, but I've deleted many files and this isn't true. At this point I'm probably hardly using 1, but I can't get my storage space back. Can someone fix this issue?
Page 1 / 1
I have exactly the same issue since few days....and no the issue is not fixed.
They just replied that no pb, even if it show 10 gigs, it is not a problem, just a display...but it is A PROBLEM,
as I cannot anymore download files
Hi Rona,
I red your article hundred times but it is not the problem.
No, my account is still showing a wrong Go sizing !!!!! since many days now !!!!! and I cannot download anymore files because this wrong display of Go !!! so please help as you did before, in the past, by solving the issue in my account.
Thank you very much in advance
Same here — no need for sending articles, which I will not read anyway, solve the problem?
My account display 9,9 Go when in reality, I just checked, I have 2,95 Go !!!! since many days now, then my account cannot accept new/additional files due to this wrong Go sizing
Rona, in the past, you solved the problem of storage display...(See screen shot)
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.