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Question

NO SMS Authentication code sent

  • May 22, 2025
  • 1 reply
  • 74 views
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NO SMS Authentication code sent, as it says, I am not getting the code when I try to login.

    1 reply

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    Hi Joselyn, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
     
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

    Thanks for your patience!

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