Skip to main content
Question

No receive the study access

  • May 22, 2025
  • 1 reply
  • 49 views
Forum|alt.badge.img

i'm the team member of study UCB_OP0002, i had receive the invitation letter for this study but after sign-in box, i can't see the study folder. can you pls help me with this?

    1 reply

    Forum|alt.badge.img

    Hi Qinghua, 

    Welcome to the Box Community!

    Can you reach out to the person who sent you the invitation to access your group's study folder and confirm if you are still listed as a collaborator in it?

    If you are already listed as a collaborator, please ask them to remove and then re-invite you to the folder again and see if it helps you get access to the folder.

    Let me know how it goes and if you have any questions and I'll do my best to help you!

    Terms of ServiceAccessibility statement