When inviting a collaborator A using his email address, system seems accepted but the collaborator did not receive invitation email. When signing in and clicking the forgot password option still no email was email was received
Question
No invite email to collaborate
Hi Quintin,
Welcome to the Box Community! I'm happy to help.
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates. Thanks for your patience!
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.