Skip to main content
Question

No free space as there should be

  • May 23, 2025
  • 1 reply
  • 7 views

Forum|alt.badge.img
Hi I'm having problems with available space being wrong I have tried to fix it but failed can u please reset my space availability problem from your end. Thanks

1 reply

Forum|alt.badge.img

Hi Scott, 

Welcome to Box Community and glad to help! 

We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting!