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No free space as there should be

  • May 23, 2025
  • 1 reply
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Hi I'm having problems with available space being wrong I have tried to fix it but failed can u please reset my space availability problem from your end. Thanks

    1 reply

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    Hi Scott, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

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