Skip to main content

Hi, folks!
My Box account  says storage used is at 34GB but there is currently nothing in there!!!
How do I resolve this?
Thanks!

Hi there,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Hope it works!


Wow! All right!

Thank you!