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No files, but there is 34GB there. How?

  • May 23, 2025
  • 2 replies
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Hi, folks!
My Box account  says storage used is at 34GB but there is currently nothing in there!!!
How do I resolve this?
Thanks!

    2 replies

    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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    Forum|alt.badge.img

    Wow! All right!

    Thank you!

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