I keep deleting files I do not need, nothing in there but still shows 8.9GB out of 10GB. Why is that? Can you help out? Thanks.
Question
No files but space is full?
Hi there,
Welcome to Box Community and glad to assist with your storage issue.
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist.
Hope it helps!
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