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No Files but full storage

  • May 23, 2025
  • 2 replies
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In my box, it shows 7.0 out of 10.0 storge used.  But no files in my account, I deleted everything.  Please restore my box.

    2 replies

    Forum|alt.badge.img

    Hi Cassie,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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    Thank you, it worked!

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