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Question

No files but consuming 8 GB of space

  • May 23, 2025
  • 2 replies
  • 4 views

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Hello,

I saw some posts about the same issue. Can someone run the script that fix the space counter on my account? 

Thank you for your time.

Kind regards,

Giovani

2 replies

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Hi Giovani, 

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

Hope it helps! 


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Hello Rona,

Worked greatly! 

Thank you!