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Question

No file but you shows almost full.

  • May 23, 2025
  • 2 replies
  • 7 views
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Dear box support,

I have no file on box.com currently because I deleted all of my files several days ago.  But my free space is almost nothing (0.6 GB).
cpf01HATK92EPRS7P9J65TGBFM9CK.png

Could you run the script to correct my box account?

If I can do it by myself, please let me know how I do anything.  TIA.

    2 replies

    C
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    Hi there, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

    C
    Forum|alt.badge.img

    Thanks a lot, Rona!  You made it.

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