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Hi,


We recently created a new user and we have not received any confirmation email even after deleting and re-creating the user. The mail does not show up in our spam filter or mail-flow.


 


Please advise.

Hi there, 


Welcome to Box Community and glad to help! 


Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch. 


Thanks for posting! 

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