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Question

No available space after deleting files

  • May 23, 2025
  • 1 reply
  • 12 views

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Hello,
I've deleted all of files, but space is not reclaimed. How can i fix it.
Thanks

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist. 

Hope it helps!