Skip to main content
Question

No all files transferred from my old computer

  • May 27, 2025
  • 1 reply
  • 7 views

Forum|alt.badge.img

I just bought a new Lenovo laptop; I had Box Sync on that computer, I set up Box Sync on the new computer and only some of the files transferred over.  How do I get the balance of files to transfer?  

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Ellen,  

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!