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No access to shared folders

  • May 23, 2025
  • 1 reply
  • 12 views

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I am suddenly unable to access folders shared with me by a colleague -- same company, have made no changes to the account or profile information and never had an issue before. 

1 reply

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Hi Dana,

Welcome to Box Community and glad to help! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!