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Question

No Access to files Through Sync

  • May 27, 2025
  • 1 reply
  • 7 views

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When attempting access files through sync, I get the following message" Files not availible"

 

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist!

Can we begin with your Operating System and your Box version? Also, it'd be helpful if you could attach a screenshot of your error through this thread. 

We'd love to further assist!