Skip to main content
Question

No access to BOX

  • May 27, 2025
  • 3 replies
  • 100 views
C
Forum|alt.badge.img

I have been granted access rights for some time,
However, when we checked this morning, all of them were inaccessible.
We would appreciate your help in resolving this issue.


Address <personal information-redacted>
ntr01JEX4HF9FSPVF4TPJJBPSM6K4.png

best regards,
Shiho Abe

    3 replies

    C
    Forum|alt.badge.img

    I tried tying again, but it was still inaccessible.
    I would like to be able to access it.
    I would like to see this resolved as soon as possible.

    C
    Forum|alt.badge.img

    Hi Shiho,

    Welcome to the Box Community, I'm happy to help!

    Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated.

    Thanks for posting!

    C
    Forum|alt.badge.img

    Hi Rona,

    Access rights had been granted before,
    However, when I checked yesterday, all were inaccessible.
    I did not delete the access rights.
    The following message appeared.
    Access rights were granted again, but access is not available.

    「This shared file or shared folder link has been deleted or is no longer available.」

    I tried tying again, but it was still inaccessible.
    I would like to be able to access it.
    I would like to see this resolved as soon as possible.

    Email:abe.shiho820@eps.co.jp

    Best regards,
    Shiho Abe

    Terms of ServiceAccessibility statement