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Question

Nil embed_url when creating sign request

  • May 23, 2025
  • 2 replies
  • 27 views

Forum|alt.badge.img

How do you get an embed url when creating a sign request? The request is being made successfully and properly notifying all signers, however the response only provides a 'nil' embed_url. Is there something required in the request body/headers that will provide a response with a valid embed_url?

2 replies

Forum|alt.badge.img

It looks like `embed_url_external_user_id` is required in order for the response to include an `embed_url`


Forum|alt.badge.img

Hi there, 

Welcome to Box Community and glad to help! 

I openend a new ticket regarding your Box Sign issue and someone from Product Support will send an email. 

Looking forward to working with you! 

Stay well,