I have added a number of users to our Box for Netsuite integration via a CSV import. All the users are showing as active but are not able to log in to their Box account with the link in the invitation email.
Just looking for advice to try to resolve this.
Thank you
Hi
Welcome to Box Community, and we’d love to help regarding your newly added users!
I’ve already submitted a support case regarding this issue, this way we could investigate and gather more data. Please keep an eye out and a member from the Box Product Support team will reach out to you shortly.
Thanks for posting, and we hope to sort this out soon!
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