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New user verification

  • May 22, 2025
  • 1 reply
  • 46 views
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I'm a new user, trying to get set up. I received a verification code but before I could get back to insert it the code expired. "Resend code" seemed to work but no code appeared in e-mail. What can I do? 

    1 reply

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    Hi Cecil,

    Welcome to the Box Community! I'm happy to help.

    I looked up your Box account and see that this was already confirmed. I suggest that you login using your Box credentials by going to this link.

    https://app.box.com/login

    To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account.

    Hope this helps. 

    Best,

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