It’s really silly that Box doesn’t have a formal support ticketing process and they make you dig for answers.
I have a new user that did not receive the verification email. Need assistance.
Question
New User Not Receiving Verification Email
Hi
Welcome to Box Community and we’re glad to assist!
I’ll go and submit a new case and a member from the Box Product Support team will reach out to you through email, please keep an eye out.
Meanwhile, what is the issue when you submit a new case yourself? What do you see when you go to https://support.box.com/hc/en-us/requests/new?
Thanks for posting, and looking forward to get this sorted out soon!
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