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New user not receiving email invitation to join

  • May 27, 2025
  • 1 reply
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I have added a new user who is not getting my verification email. We have checked spam and deleted the user and readded her. 

    1 reply

    Forum|alt.badge.img

    Hi Rebecca, 

    Welcome to the Box Community!

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thank you for posting!

    Best,
    Ann

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