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Question

New User not receiving confirmation email

  • May 27, 2025
  • 1 reply
  • 12 views

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Hi, we need assistance with a new user not receiving their confirmation email. 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Ali, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

Thanks for posting!