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Question

New User Not Receiving Confirmation Email

  • May 23, 2025
  • 1 reply
  • 7 views

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I've tried deleting and re-adding the user and she is still not receiving the confirmation email to enable her to use the Box.

1 reply

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Hi Anna, 

Welcome to Box Community and glad to help! 

Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch. 

Thanks for posting!