I added a new user to our Box account, but he didn't receive any email from the system to set up his password/multifactor authenitcation. Do I need to invite him as a collaborator for this to occur?
Page 1 / 1
Hi Walter,
Welcome to Box Community and glad to help!
It shows that you've already worked with Product Support to address your storage issue. Let us know in this forum if you need further assistance.
Thanks for posting!
Yes, my issue has been resolved. thanks
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.