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Question

New user not getting verification email

  • May 23, 2025
  • 1 reply
  • 68 views
Forum|alt.badge.img

Good day

I have added a new user who is not getting my verification email. We have checked spam and deleted the user and readded him. 

Thanks and all the best. 

    1 reply

    Forum|alt.badge.img

    Hi Karselle, 

    Welcome to Box Community and glad to help!

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting

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