i created a new user and the user didn't get the confirmation email. I checked junk/spam and the email never came in. The user did a password reset and that email never came either. please advise.
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Hi Kevin,
Welcome to Box Community!
It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have additional questions.
We'd love to further assist!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.