Question

New User Confirmation email failes to send

Hello,

We are adding a new user, and the confirmation email fails to send. We've checked the junk folder as well as our spam filter.

Hi Tommy,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out.

Thanks for posting!

Hi There

we are having the same issue. is there a common solution?

Br. Preben

I am also dealing with this issue. Is there a common solution?

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