Hi John,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
New user not receiving the confirmation email mwester@cartertmgmt.com 24931872467
Hi i need to open a ticket as I am not able to increase my storage. I tried to make the payment but it appears a message telling me to open a ticket ,
thanks
Taly