Hi John,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!

New user not receiving the confirmation email   mwester@cartertmgmt.com    24931872467

Hi i need to open a ticket as I am not able to increase my storage. I tried to make the payment but it appears a message telling me to open a ticket ,

thanks 

Taly