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New member unable to use New+ option.


We have 18 members but for some reason the latest member can see the 'New +' button but it is greyed out.  I have search help and can confirm this is a paid member and not a free account.  Can you help please?

Hi Justin, 


Welcome to Box Community and glad to assist! 


It shows that your Box instance has set a restriction to prevent your managed users from creating their own folders. 


To verify and possibly disable it, please login to box.com and navigate to Admin Console> Enterprise Settings> Under Content & Sharing scroll down to 'Restrict Content Creation.' 


Thanks for posting! 

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