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Question

New invoice is not generated

  • May 27, 2025
  • 1 reply
  • 8 views

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My renewal is due on 23 September 2024, but the invoice is not yet generated. Every day the new invoice date is postponed to the next day.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist!

To get a copy of your invoice, please reach out to our Billing team via billing@box.com.

Thanks for posting!