When I click on the cloud icon to download, after a minute or two, I get the error, Couldn't communicate with a helper application.
Question
new files don't show in my box drive
Hi Christopher,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
Thanks for your patience!
It was an issue with the new box drive and the new mac os. Maybe like 2 weeks ago box sent me an update that works now.
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
No account yet? Create an account
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.