I was sold Box and my account rep has since went MIA. I got a company expecting to go live and have a few issues I really need help resolving.
- Finder options not working
- Assistance with Restricted Data detection and access policy
- Main domain change from inertiaenterprises to inertia
My understanding is Finder on a MacBook should be able to provide options to create new documents directly within Finder. I have found the toggle within settings to enable Finder Extension.. but it disables itself automatically. I have no idea how to troubleshoot further.
I want to restrict access to specifically classified files, the best I can make happen using shield is a detection rule which kicks the user from the system.. there has to be a better way. Either, dont show the files if you dont meet the access criteria, or prevent it from opening, something? For context, I have classification labels and I am using a detection rule to say if a file is classified as “x” then check if the user has a specific IP address. This is to force our users to be connected and entitled with our Zero Trust solution to access the data. The detection rule works, when connect to zero trust they dont get booted, when they aren’t they do get booted. I just need a better solution…
Finally, we had a few instances of Zoom and with this purchase they were being consolidated. I believe one of them had our primary domain as the vanity subdomain. Now, I cant seem to change my current subdomain to that one as it says it is in use…