We need to remove users from one box account to a new one. I was originally invited into a box account from a different company. We are now paying for our own account , but because we are using the same emails we are still link to the old account with the old users.
Can I still collaborate on the other account (which I still have access), but use my own Box account with my company?
Thanks!
Hi Ester,
Welcome to the Box Community!
To answer your question, as long as the other Box account is active and you have access to it, you should still be able to use it to collaborate with others.
If in the future, you will be losing access to that account, I would suggest that future collaboration be done using your active account with your company to make continues access to contents shared to you.
If you have any questions, please let me know and I will do my best to help you!
Best,
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