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Question

New Account

  • May 22, 2025
  • 1 reply
  • 12 views

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I deleted my previous account, and made new account. Originally I wanted to make new account as secondary account. but I can't receive the verification mail. So I delete primary account and then made new one.

but I still had problem to access new account. please check this.

1 reply

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Hi Sunmi, 

Welcome to the Box Community!
 
This might require some account specific information, so I've submitted a case to Box Support on your behalf.
 
You should be receiving an email confirmation shortly.
 
Please come back and let us know how things go with support!
 
Best,