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Question

Never received password reset email or reply from Box Support

  • May 23, 2025
  • 1 reply
  • 15 views
C
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Hi,

 

I am unable to access my Box account and requested a password reset email after trying several times. Please help as I need to access files for work ASAP.

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and I'm here to help!

    Kindly reach out to your internal helpdesk team to have your designated contact to reach out for better support. 

    Thanks for posting! 

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