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Question

Needs assistance with password reset

  • May 23, 2025
  • 1 reply
  • 57 views
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I need assistance resetting the password for account.  I don't have access to that mailbox but I am an administrator on the account.  

    1 reply

    Forum|alt.badge.img

    Hi Andrea, 

    Welcome to Box Community and I'm here to help! 

    Note: In order to keep your information private and secured, we've removed the mentioned email address in this post. And we do not encourage doing such in the future. 

    Meanwhile, to help regain your access to your Box account, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Happy Friday! 

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