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Question

need to update my company email

  • May 22, 2025
  • 1 reply
  • 5 views

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My company changed email servers with a merger.  How do update as I cannot edit under my profile.  I want to ensure continuity of receiving alerts of invoices and other important information.  

new email is: 

1 reply

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Hi Nicole,

Welcome to the Box Community! I'm happy to help.

I see that this email already has a personal Box account created and was confirmed. I suggest that you sign in using your Box credentials by going to this link.

https://app.box.com/login

We cannot merge 2 active Box accounts. I suggest that this remain as is.

Best,