Hi there,
I need to transfer Admin rights to another person but cannot seem to get past the "Can't transfer admin ownership "You do not have permission to confirm this administrator transfer"
I have logged out and logged back in and I am using the right account. What needs to be done for this?
Hi Troy,
Welcome to the Box Community!
This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and one of our representative is now assisting you, please continue working with them and check your email for updates.
Thank you for posting.
Best,
Ann
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.