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Question

Need to transfer account ownership

  • May 22, 2025
  • 1 reply
  • 4 views

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My coworker no longer works at my firm and still has the paid account under his name. I cannot access his old work email anymore. Can you please transfer his same account privileges and access to me? Thank you

1 reply

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Hi Stan, 

Welcome to the Box Community, I'm happy to help!
 
This might require some account specific information to address, so I've submitted a case to Product Support on your behalf. You should be receiving an email confirmation shortly.
 
Please come back and let us know how things go with support!
 
Regards,