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Question

Need To Switch Primary Admins

  • May 27, 2025
  • 1 reply
  • 15 views

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Hello,

 

Our primary administrator is a FORMER employee that is no longer with the company.  I am the Founder & CEO and I have only Co-Administrator rights.  How do I switch my account to be the Primary Administrator and then remove this former employee's account?

Thanks,

Eric

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Eric, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

Thanks for posting!