Hi,
I have 2fa enabled on my Box account. I recently switched phones and lost access to my authenticator app.
Is it possible to reset the 2fa on my Box account?
Thanks!
Question
Need to reset my 2fa
Hi there,
Welcome to Box Community and glad to help!
We've created a new case and a member of our team will contact you through email, please keep an eye out.
Thanks for posting!
I need help too, i still have account access, tried to change 2FA tool as I'm migrating from Andriod to iphone. Disabled 2FA, received email with 2-Step login verification disabled. However account properties still showing old 2FA, please help me remove it.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.