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It seems the only way to get help is submitting a ticket but I apologize if there is a better way. I used an authenticator app but have replaced my phone recently and that info didn't get moved over. Can someone help me get my 2FA reset or disabled so I can set it up again? 


Thank you in advance for your help.

Hi there, 


Welcome to Box Community and happy to assist! 


I have created a new case and a member of our team will contact you through email. Please keep an eye out. 


Thanks for posting! 


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