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Was doing some troubleshooting for a client using a trial account and accidentally forgot to cancel. I understand this was my mistake, but am looking for any kind of refund even if it is partial. Cannot find a way to directly contact support. 

Hi ​@sryan511

Welcome to Box Community and we’re glad to assist! 

 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing case, and we’ll stay in touch. 

 

Thanks for posting, and we hope to get this sorted out very soon! 


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