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Question

Need to remove Admin and assign another

  • May 23, 2025
  • 1 reply
  • 22 views
C
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I am trying to change role but have the following error

  • You do not have permission to confirm this administrator transfer.

  • You may not confirm the administrator transfer. Please log out and try again after logging in as the administrator.

    1 reply

    C
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    Hi Philipp, 

    Welcome to Box Community and glald to help! 

    For security, Box is adding zero-trust enhancements for admins. 

    And for your successful Admin transfer, don't forget to check these: 

    • The user's taking over your Admin ownership is using your verified domain. 
    • Verify your domain accordingly and here's how. 
    • Once you've confirmed the above, please proceed and change your Admin. 

    Hope it helps! 

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