Hi ​@Furqan Rajput, 

Welcome to Box Community and we’re glad to assist! 

You can accomplish this request by reaching out to our Cancellations team via cancel@box.com or create a new case using this support link. 

Thanks for posting!

Hello,

you'll need to manage your subscription plan and user licenses.

Best Regard,

Sally

krogerfeedback

I would like to ask you to reduce our number of licenses.

We currently have 7 licenses.
We would like to reduce the number of managed licenses from 12 to 7.

Please let me know what I should do for it now.

Hi ​@kamikawa, 

Welcome to Box Community! I moved your post to this related topic. 

To reduce your seats, kindly email our Cancellations team through cancel@box.com or simply contact support and submit a new case. 

Thanks for posting!